🚚 UK Domestic Shipping

Shipping charges are calculated and displayed at checkout based on your order value and chosen service.

Scotland Highlands & Islands / Northern Ireland

Additional surcharges may apply for remote locations including the Scottish Highlands, Islands, and Northern Ireland. Exact costs will be confirmed at checkout.

✈️ International Shipping

We offer international shipping to selected destinations. Shipping charges are calculated and displayed at checkout.

📦 Pre-Order Shipping

Pre-orders work differently from in-stock purchases. Please read this section carefully before placing a pre-order.

Pre-orders are reservations for delivery at a later date, offered at a discounted price because units are produced and shipped in a consolidated batch.

• Any pre-order date shown on the product page or in an email is an estimate, not a guarantee.
• Delivery typically occurs within 10 business days after the estimated date, depending on production completion, quality control, batch shipment, warehouse processing, and freight scheduling.
• Transit time estimates (e.g. 8–12 or 12–16 business days) refer only to shipping transit after the carrier has collected the shipment — they do not include production, overseas shipping, customs clearance, or warehouse processing.
• When a pre-order shipment is released to the freight carrier, a confirmation will be sent. A Bill of Lading (BOL) will be provided, and the carrier will typically contact you to schedule curbside delivery. Freight tracking may be limited depending on the carrier.

🔍 Tracking Your Order

Once your order has shipped, you will receive an email containing a tracking number. Please allow 48 hours for tracking information to become available.

If you have not received your order within 10 business days of your shipping confirmation email, please contact us at info@stablegreenhouses.com with your name and order number and we will investigate promptly.

↩️ Returns, Refunds & Exchanges

We accept returns up to 30 days after delivery, provided the item is unused and in its original condition. We will refund the full order amount minus the return shipping costs.

If your order arrives damaged, please email info@stablegreenhouses.com as soon as possible with your order number and a photo showing the item's condition. We handle these situations on a case-by-case basis and will work towards a satisfactory resolution.

✉️ Get In Touch