📌Application

• 1These Terms and Conditions will apply to the purchase of services and goods by you (the Customer). We are TBNB, whose trading name is Stable Greenhouses, with email address info@stablegreenhouses.com (the Supplier).
• 2These are the terms on which we sell all Services to you. By ordering any of the Services, you agree to be bound by these Terms and Conditions. You can only purchase the Services and Goods from the Website if you are eligible to enter into a contract and are at least 18 years old.

📖Interpretation

The following terms have the meanings set out below throughout these Terms and Conditions:

🌿Services

• 12The description of the Services and any Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of any Goods supplied.
• 13In the case of Services and any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
• 14All Services which appear on the Website are subject to availability.
• 15We can make changes to the Services which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.

🤝Customer Responsibilities

• 16You must co-operate with us in all matters relating to the Services, provide us and our authorised employees and representatives with access to any premises under your control as required, provide us with all information required to perform the Services, and obtain any necessary licences and consents (unless otherwise agreed).
• 17Failure to comply with the above is a Customer default which entitles us to suspend performance of the Services until you remedy it, or if you fail to remedy it following our request, we can terminate the Contract with immediate effect on written notice to you.

🔒Personal Information

• 18We retain and use all information strictly under the Privacy Policy.
• 19We may contact you by using e-mail or other electronic communication methods and by pre-paid post, and you expressly agree to this.

🛒Basis of Sale

• 20The description of the Services and any Goods on our website does not constitute a contractual offer to sell. When an Order has been submitted, we can reject it for any reason, although we will try to tell you the reason without delay.
• 21Each step of the Order process allows you to check and amend any errors before submitting. It is your responsibility to check that you have used the ordering process correctly.
• 22A Contract will be formed only when you receive an Order Confirmation email from us. You must ensure it is complete and accurate and inform us immediately of any errors.
• 23Any quotation or estimate of Fees is valid for a maximum period of 30 days from its date, unless we expressly withdraw it earlier.
• 24No variation of the Contract can be made after it has been entered into unless agreed by both parties in writing.
• 25These Terms and Conditions apply only to a Contract entered into by you as a Consumer. If this is not the case, please tell us so we can provide a more appropriate contract.

💷Fees and Payment

• 26The fees for the Services, the price of any Goods, and any additional delivery or other charges are those set out on the Website at the date we accept the Order.
• 27Fees and charges include VAT at the rate applicable at the time of the Order.
• 28You must pay by submitting your credit or debit card details with your Order. We can take payment immediately or before delivery of the Services.

🚚Delivery

• 29We will deliver the Services and any Goods to the Delivery Location within the agreed period or, failing any agreement: for Services, within a reasonable time; for Goods, not more than 30 days after the Contract is entered into.
• 30If we do not deliver Services on time, you can require us to reduce the Fees by an appropriate amount, including the right to a refund for anything already paid above the reduced amount.
• 31If we do not deliver Goods on time, you can treat the Contract at an end if we have refused to deliver, or if timely delivery was essential taking into account all relevant circumstances.
• 32If you treat the Contract at an end, we will promptly return all payments made under the Contract.
• 35We do not generally deliver to addresses outside England and Wales, Scotland, Northern Ireland, the Isle of Man and the Channel Islands. Orders accepted outside these areas may attract import duties or taxes, which you will be responsible for paying.
• 37If you fail to take delivery through no fault of ours, we may charge the reasonable costs of storing and redelivering the Goods.
• 38The Goods will become your responsibility from the completion of delivery. You must, if reasonably practicable, examine the Goods before accepting them.

⚖️Risk and Title

• 39Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered.
• 40You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can cancel any delivery and end any right to use the Goods still owned by you.

↩️Withdrawal & Cancellation

• 41You can withdraw the Order by telling us before the Contract is made, without giving a reason and without incurring any liability.
• 43Subject to these Terms and Conditions, you can cancel this contract within 14 days without giving any reason.
• 44The cancellation period will expire after 14 days from the day you or a third party (other than the carrier) acquires physical possession of the last of the Goods.
• 45To exercise the right to cancel, you must inform us by a clear statement (e.g. by email). You must be able to show clear evidence of when the cancellation was made.
• 47To meet the cancellation deadline, it is sufficient for you to send your cancellation communication before the cancellation period has expired.

Please note that cancellation rights do not apply to:

• Goods made to your specifications or clearly personalised.
• Goods which are liable to deteriorate or expire rapidly.
• Foodstuffs, beverages or other goods for current household consumption supplied on regular rounds.

💰Reimbursement

• 49If you cancel this Contract, we will reimburse all payments received from you, including standard delivery costs (except supplementary costs if you chose a more expensive delivery type).
• 51We may make a deduction from the reimbursement for loss in value of any Goods if the loss results from unnecessary handling by you beyond what is needed to establish their nature, characteristics, and functioning.
• 52We will make the reimbursement without undue delay, and not later than 14 days after the day we receive back the Goods, or after you provide evidence that you have sent them back.
• 54We will make the reimbursement using the same means of payment as you used for the initial transaction. You will not incur any fees as a result of the reimbursement.
• 55You must send back the Goods not later than 14 days from the day you communicate your cancellation to us. You agree that you will bear the cost of returning the Goods.

🛡️Conformity & Guarantee

• 57–58We have a legal duty to supply the Goods in conformity with the Contract. Upon delivery, Goods will be of satisfactory quality, reasonably fit for their intended purpose, and conform to their description.
• 60We will supply the Services with reasonable skill and care.
• 61We will give you the benefit of the free guarantee given by the manufacturer of the Goods. This guarantee takes effect at the time the Goods are delivered and will not reduce your legal rights.
• 62We provide the following after-sales service: installation support and warranty.

📅Duration, Termination & Suspension

• 64The Contract continues as long as it takes us to perform the Services.
• 65Either party may terminate or suspend the Contract by written notice if the other commits a serious breach that cannot be fixed or is not fixed within 30 days of written notice, or is subject to any step towards bankruptcy or liquidation.
• 66On termination of the Contract for any reason, any remaining rights and liabilities will not be affected.

🌩️Circumstances Beyond Our Control

• 68In the event of any failure by a party due to circumstances beyond its reasonable control, the affected party will advise the other as soon as reasonably practicable. The party's obligations will be suspended so far as is reasonable, and they will not be liable for any failure which could not reasonably be avoided. This does not affect the Customer's rights relating to delivery and the right to cancel.

🔐Privacy & Data Protection

• 69Your privacy is critical to us. We respect your privacy and comply with the UK General Data Protection Regulation (UK GDPR) with regard to your personal information.
• 70These Terms and Conditions should be read alongside our Privacy Policy and Cookies Policy.
• 72We are a Data Controller of the Personal Data we process in providing the Services and Goods to you.
• 73We will only process Personal Data for identified purposes, respect your rights in relation to your Personal Data, and implement technical and organisational measures to ensure your Personal Data is secure.
• 74For any enquiries or complaints regarding data privacy, please email info@stablegreenhouses.com.

⚠️Excluding Liability

We do not exclude liability for any fraudulent act or omission, or for death or personal injury caused by negligence or breach of our legal obligations.

⚖️Governing Law & Complaints

• 76The Contract is governed by the law of England and Wales.
• 77Disputes can be submitted to the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.
• 78If a dispute occurs, customers should contact us at info@stablegreenhouses.com to find a solution. We will aim to respond with an appropriate solution within 7 working days.

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